Will Lead team supporting growth of VNSNY Homecare, Hospice and Palliative Care, and Partners in Care
New York, NY — February 16, 2016 – The Visiting Nurse Service of New York (VNSNY) today announced that Susan Cummins Caputo, RN, BSN, MPA, has been named Senior Vice President for Market Development. Ms. Caputo will lead the team that is supporting the continuing growth of the VNSNY Homecare, Hospice and Partners in Care private care businesses from the hospital system, standalone hospitals, physician and residential channels. She reports to Marki Flannery, Executive Vice President and Chief of Provider Operations.
Ms. Caputo most recently developed and implemented a strong provider growth strategy, providing executive leadership within Member Services, Network Development and Medicare operations as Executive Vice President of Amida Care, Inc., now the largest Special Needs Health Plan in New York State. “My main objectives at VNSNY include looking at all opportunities for expanding business activities across our organization, and bringing to market the wide variety of creative community-based programs and solutions that VNSNY is developing,” Ms. Caputo says.
She returns to VNSNY, where over six years she held positions as Regional Administrator of Home Care Services in Nassau County and Director of Business Development, after also serving as President, Home Care, Hospice and Palliative Care for the Metropolitan Jewish Health System (MJHS). While at MJHS, she expanded the Certified Home Care Program and managed 3,000 clients under the ElderPlan Managed Long-Term Care Plan High Intensity Care Management Unit, while decreasing 30-day readmissions by 10 percent through health coach programs in key hospital accounts.
Her appointment reflects VNSNY’s unwavering commitment to its core mission of partnering with acute care providers, physicians and skilled nursing facilities to provide superior home and community-based health care to all New Yorkers, whether they are young and in need of health care services or adults facing illness or end-of-life.
“We’re delighted that Sue Caputo will be returning to VNSNY to continue to deliver on our mission of caring for those in need,” said Ms. Flannery. “She has made significant improvements in home care at each organization she’s joined throughout her career and brings significant sales and market development experience to VNSNY. Having had operations experience, she also appreciates the importance of collaborating with the operational team when evaluating business opportunities and our ability to meet the demands of our customers.”
Ms. Caputo has co-chaired the Greater New York Continuing Care Leadership Coalition and has served on the U.S. government task force for Medicaid Redesign, The Centers for Medicare & Medicaid Services Technical Advisory Panel for reimbursement and modernization, and the U.S. Senate committee for community healthcare.
With a career that began as a staff nurse in the Pediatric Intensive Care Unit at Babies Hospital of Columbia Presbyterian Medical Center in New York, followed by nursing positions in the Pediatric Oncology divisions of New York’s Memorial Sloan-Kettering Cancer Center and North Shore University Hospital in Manhasset, NY, Ms. Caputo is well-known in her field, and has held prominent sales and operation positions at notable companies such as Caremark, Region Care, Staff Builders Home Healthcare, Coram Healthcare. Just prior to joining VNSNY in 2000, she served as Administrator for Home Care Services at Winthrop University Hospital in Mineola, NY, where she had total budgetary responsibility for the organization, and provided clinical oversight for all professional services.
Ms. Caputo earned her Bachelor of Science in Nursing at Molloy College in Rockville Center, NY, and holds a Master’s in Public Health Administration from the New School of Social Research in New York City.
About The Visiting Nurse Service of New York
As the largest not-for-profit home- and community-based health care agency in the nation, VNSNY has, on any given day, more than 35,000 patients under direct and coordinated care. VNSNY has the capabilities and resources to deliver a full range of home health care services throughout the five boroughs of New York City as well as in Nassau, Suffolk, and Westchester Counties. Services include short and long-term home care, including skilled nursing, rehabilitation therapy, HHA and companionship services, behavioral health, nutritional guidance and infusion care; services for children and families; end of life services; community mental health services; paraprofessional services; Medicare and Medicaid health plans (VNSNY CHOICE) and private care services (Partners in Care). Visit www.VNSNY.org or call 1-800-675-0391 for more information.