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Devin D. Thorpe

Devin Thorpe

Saira Hospitality Announces Pop-Up Hotel School With Costa Palmas Los Cabos, Set To Open On Baja’s Undiscovered East Cape

Saira Hospitality to Educate 90 Students in Bespoke Seven-Week Intensive Program

Press Release – NEW YORK (August 10, 2017) – Saira Hospitality, international education and hospitality nonprofit, today announced its partnership with Costa Palmas Los Cabos, a master planned community that will feature a members-only beach & yacht club, private marina, 18-hole Robert Trent Jones II golf course and organic farms. Plans for this exclusive resort community along the Sea of Cortes will also include a Four Seasons Resort and Residences. The partnership will bring Saira Hospitality to Los Cabos to establish a pop-up hotel school, free to local students accepted to the program.

Saira Hospitality (a 501c3 nonprofit organization) provides members of local, less privileged communities with the life, language and industry skills needed to gain long-term employment in the lifestyle and luxury hospitality industry. This unconventional approach to recruitment disrupts the hospitality industry’s long-standing tradition of importing trained professionals from overseas, large cities and other hotels, conserving both training time and salary spending while establishing positive relationships with nearby neighborhoods. Partnering hotels like Four Seasons Resort Los Cabos also benefit from a dedicated staff of expertly trained individuals with a deep understanding of local customs, activities and geography.

“With the help of Saira Hospitality’s educational programs, we are bringing on staff from the Los Cabos region, ensuring the local community will be a vital part of our development and success,” said Michael Radovan, Managing Director, Costa Palmas. “We are looking forward to launching an incredible new location that will not only delight our future guests, but will also create a positive, lasting impact in the area.”

Each class at Saira’s pop-up hotel schools is tailored to match students’ skills and ambition with ample training for entry to mid-level positions at partnering hotels. Upon graduating, all students who apply for employment are interviewed for their chosen role/roles in hospitality. Historically, 85 percent of Saira graduates receive job offers at the end of their training, while others use their newfound skills to pursue existing careers in hospitality and beyond.

“Our mission is that the luxury and lifestyle hospitality industry will look to education in hospitality as a long-term solution for sourcing talented, loyal and ambitious employees. This further ensures meaningful and powerful integration with the community in which they operate. Working with Costa Palmas and Four Seasons Resort Los Cabos is an exciting next step in making that dream a reality,” said Harsha Chanrai, CEO & Founder, Saira Hospitality. “Together, we will be able to provide high quality education and a lifetime of opportunities for our students.”

The Saira Hospitality pop-up school will accept approximately 90 students from the local area to the seven-week training program, free of charge for accepted participants. All classes are taught by bi-lingual, seasoned experts in hospitality, hand-selected by CEO & Founder, Harsha Chanrai. The intensive classes will involve sessions covering topics like tangible and intangible service qualities, loyalty programs, turnover, service recovery, mindfulness, wellness, as well as cultural and emotional intelligence. Students will receive an additional 1.5 hours of English class every day. Students will also gain a broad understanding of hotels, tourism today and the modern traveler. In the final weeks of the program, the focus of instruction shifts to technical skills and knowledge, training students on the different departments of the hotel. Over the course of the program, Saira Hospitality will work with each individual student to identify personal goals, strengths and weaknesses to map out career paths to encourage long-term employment.

In November 2016, Saira Hospitality graduated 42 local students from a nine-week pop-up hotel school in Mexico. All 25 of the open positions at the partnering hotel were filled with students of Saira Hospitality and currently surpass the industry standard for retention across all positions with all Saira graduates remaining employed by the hotel to date. Saira Hospitality currently retains 100 percent ROI on all projects.

The program in La Ribera is accepting applications now through August 14th, 2017. To learn more about Saira Hospitality’s programs, visit

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